Privacy policy

Last updated: November 10, 2026

OVÉRA respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Information We Collect

When you visit or purchase from our store, we may collect:

Name and surname.
Billing and shipping address.
Email address and telephone number.
Order and transaction information.
Payment-related information.
IP address and device information.
Website browsing information.
Customer service communications.

2. How We Use Your Information

We use your information to:

Process and fulfil orders.
Arrange shipping and delivery.
Process payments and refunds.
Provide customer support.
Send order confirmations and updates.
Prevent fraud.
Improve our website and services.
Comply with legal obligations.
Send marketing communications where legally permitted.

3. Sharing Personal Information

We may share relevant information with trusted service providers, including:

Shopify, our e-commerce platform.
Payment processing providers.
Shipping and delivery companies.
Dropshipping suppliers and fulfilment partners.
Analytics and marketing providers, where enabled.
Professional advisers and public authorities where legally required.

For dropshipping orders, relevant customer and delivery information may be shared with the supplier to fulfil the order.

4. Cookies

Our website may use cookies and similar technologies to operate the store, remember shopping cart contents, analyse website traffic and improve your shopping experience.

Non-essential cookies will be used in accordance with applicable consent requirements.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes described in this policy and comply with applicable legal obligations.